Vendor Guidelines – Sell on ebazaronline.pk

Welcome to ebazaronline.pk Vendor Guidelines!
If you’re a new seller, this page will guide you through the rules, policies, and best practices for listing products, managing orders, and growing your business successfully on our marketplace.

By following these guidelines, you ensure a trustworthy shopping experience for customers and stay compliant with Pakistan’s e-commerce laws.

Why Vendor Guidelines Are Important

At ebazaronline.pk, we aim to create a safe, reliable, and customer-focused marketplace. These vendor guidelines help you:

  • Understand what products are allowed.

  • Avoid penalties or account suspension.

  • Deliver a professional shopping experience.

  • Build long-term success as an online seller.

1. Product Listing Guidelines

  • Write clear product titles with accurate keywords.

  • Use detailed descriptions (size, material, color, usage).

  • Upload high-quality product images (no watermarks or copied photos).

  • Set competitive and fair pricing.

  • Avoid duplicate or misleading listings.

2. Prohibited and Restricted Products

Per Pakistani law and marketplace rules, certain items are not allowed on ebazaronline.pk. Vendors must review the complete Prohibited Products Policy before uploading any product.

⚠️ Examples of prohibited items include:

  • Illegal drugs, weapons, or counterfeit goods.

  • Products banned by Pakistan’s government.

  • Hazardous or unsafe items.

Violations may lead to product removal or account suspension.

3. Order Fulfillment & Shipping

  • Always keep stock updated to avoid cancellations.

  • Process orders quickly and meet delivery deadlines.

  • Use secure packaging to protect products.

  • Share accurate tracking details with customers.

4. Customer Service Standards

  • Respond to customer queries politely and on time.

  • Handle returns or complaints professionally.

  • Maintain transparency and trust in communication.

  • Strive for positive customer reviews.

5. Delivery & Returns Policy

  • Set clear shipping fees and timelines.

  • Follow the Ebazaronline.pk return and refund policy.

  • Never mislead customers with false delivery claims.

6. Vendor Responsibilities

  • Keep your store profile updated (logo, address, phone number, WhatsApp).

  • Comply with Ebazaronline.pk policies and Pakistani law.

  • Note: Ebazaronline.pk reserves the right to review and remove listings or suspend accounts in case of violations.

7. Support for Vendors

If you need help or have questions about selling on ebazaronline.pk, contact us anytime:
📧 Email: support@ebazaronline.pk
🌐 Website: https://ebazaronline.pk

Final Note

By following these Vendor Guidelines, you not only protect your account but also build a strong reputation as a trusted seller on ebazaronline.pk. Together, let’s make online shopping in Pakistan safe, easy, and reliable!